Terms of Service

Effective date: July 21, 2026

1. Agreement

These terms govern your use of pinehaven.io and the products and services offered on it (the “Services”) by Pinehaven Ventures LLC (“Pinehaven”, “we”, “us”). By using the Services, you agree to these terms. If you use the Services on behalf of an organization, you represent that you have authority to bind that organization.

2. Accounts

Some Services require an account. You are responsible for the accuracy of your account information, for maintaining the security of your credentials, and for all activity under your account. Notify us promptly at hello@pinehavenventures.io of any unauthorized use.

3. Subscriptions, billing, and cancellation

  • Paid plans are billed in advance on a recurring basis (monthly or annually, as shown at checkout) through our payment processor, Stripe. Prices are in U.S. dollars.
  • Subscriptions renew automatically until cancelled. You can cancel at any time from your account page; cancellation takes effect at the end of the current billing period, and you keep access until then.
  • Except where required by law, fees already paid are non-refundable. If something went wrong with your purchase — you were charged in error, or the product did not work as described — contact us within 14 days and we will make it right.
  • We may change prices for a plan with at least 30 days’ notice; changes apply from your next renewal.

4. Acceptable use

You agree not to:

  • share, resell, or redistribute paid content, data, or access without our written permission;
  • scrape, bulk-download, or systematically extract data from the Services;
  • reverse engineer, disrupt, or attempt to gain unauthorized access to the Services;
  • use the Services in violation of applicable law.

We may suspend or terminate access for violations of these terms. You may stop using the Services at any time.

5. Content and intellectual property

The Services — including software, data compilations, reports, courses, and branding — are owned by Pinehaven or its licensors and protected by intellectual property laws. Your subscription grants you a limited, non-exclusive, non-transferable license to use the Services for your internal business or personal purposes. Content you submit to the Services remains yours; you grant us the rights needed to operate the Services.

6. Data and educational content disclaimer

Market intelligence products (including Power Digital Intelligence and Power Queue Tracker) are compiled from public filings and other public sources, including ERCOT interconnection queue data. We work to keep data accurate and current but do not guarantee completeness or accuracy, and we are not affiliated with ERCOT or the PUCT. Educational content (including Data Center Academy) is provided for general informational purposes. Nothing in the Services constitutes investment, legal, tax, engineering, or other professional advice, and you should not rely on it as such. Decisions you make based on the Services are your own.

7. Warranty disclaimer

The Services are provided “as is” and “as available” without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Services will be uninterrupted or error-free.

8. Limitation of liability

To the maximum extent permitted by law, Pinehaven will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenue, data, or business opportunities, arising from your use of the Services. Our total liability for any claim relating to the Services is limited to the amount you paid us in the twelve months before the claim arose.

9. Governing law

These terms are governed by the laws of the State of Texas, without regard to conflict of law principles. Disputes will be resolved in the state or federal courts located in Texas, and you consent to their jurisdiction.

10. Changes to these terms

We may update these terms from time to time. We will post the updated version on this page and revise the effective date above; material changes will be communicated by email or a site notice. Continued use of the Services after changes take effect constitutes acceptance.

11. Contact

Pinehaven Ventures LLC · hello@pinehavenventures.io